Can I cancel or change my order after purchasing?
You can cancel your Studio order until it is handed over to our logistics team. To cancel, please contact our customer support team.
What is the warranty/return policy?
xbloom.com EU purchases carry a 14-day Money Back Guarantee. If you are not completely satisfied with your xBloom machine, you may return it within 14 days of purchase, for details please visit our Return Policy.
Will xbloom Studio be available internationally?
First, thank you for your interest in the xBloom Studio. Currently, xbloom Studio is available exclusively in the continental United States, Canada and the European Union (excluding Cyprus and Malta), and some regions such as Middle East through our international partner, you may find more details here. We are actively working to expand availability to other regions where we have global partners. Please stay tuned for updates.
Will Xpods be available in the EU?
Thank you for your interest in the xBloom Xpods. Unfortunately, it is not currently available for sale, but we’re already working with local partners to bring xPods to Europe, since it requires on-site production, machinery, and logistics, it’s taking a bit more time.
In the meantime, we’re offering roaster bag beans with recipes in digital or paper format as a great alternative. Please hang tight—we’re doing everything possible to bring more options and when available, we'll put it up onto the marketplace. Stay tuned!
*The above article only applies to the xBloom website within the EU designated sales area.